FAQ's

FAQ

What currency does your site use?

We will process your payment in your local currency. There are however some limitations and special cases in which we will have to charge your card in USD. In those cases, the conversion is handled by your financial institution.

When will my order ship?

Most orders ship within 2-3 business days of ordering. Once your order has shipped you can expect it to take between 7-15 business days to arrive to you! Please allow an additional 10 during processing days during sale periods.

We do not process or ship orders on the weekend or U.S. holidays. Nya rose is not responsible for delays due to local disruptions or weather systems.

How should I choose the best size for me?

We have a size guide that serves as a general guideline to help you find your size at Nya rose. We have a wide range of silhouettes and product categories so each style will have different exact measurements. If you have any questions about a specific styles measurements you can always contact us and we will be more than happy to help you find your perfect size. You can email us at nyaroseco@gmail.com with any questions.

What payment methods are accepted?

Credit Cards

We accept Visa, Mastercard, Discover, American Express, Maestro and CB Bank. Note, cards issued that do not carry one of these logos will not be accepted, therefore we recommend using PayPal as an alternative.

Always nervous about shopping with a new website, how do i know this is legitimate?

Although we are a relatively new company, we offer nothing short of the best in quality and honesty. Please check our social media accounts for reference and our online store reviews. @nyaroseco Pinterest Nyarose

What if I need to change or cancel my order?

Once an order has been placed, we're unable to make any changes.
If you decide against your purchase, the order will be shipped to you and you’ll send it back as a normal return if eligible.

How do I check or track my order status?

You can check your order and shipping status by

clicking here.

Or

Please contact us at nyaroseco@gmail.com

We would be happy to check your shipment status and track any packages out for delivery.

How do I learn about promotions and discounts?

We love to offer our customers discounts and special offers! The best way to find out about upcoming promotions is by signing up for our emails.

What is your return policy?

If at any time and for any reason, you do not feel that your purchase has lived up to your expectations simply return it for an exchange or a refund. Nya rose purchases are accepted within 15 days of the original purchase for an exchange or refund. For more information please see our Return policy Here

Address for returns when not using our prepaid label:
700 Vazquez Lane,Donna,Tx,78537

Do you deliver outside of the USA?

Nya rose prides its self on not only serving to USA but world wide! Additional fees may apply to the Virgin Islands.

Have any questions you would like answered but are not mentioned here. Please send an email to Nyaroseco@gmail.com and we will be sure to respond! Thank you

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FAQ's

What currency does your site use?

Checkout our Best sellers

Rosey Boho Dress

Embroidery Vintage Long Dress

Boho Knitted Long Dress

Masey Mae Tunic